GDPR Compliance
Your data protection rights under UK GDPR
Last updated: January 2024
Our Commitment
noble-fable is committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights and our obligations under data protection legislation.
Data Controller
noble-fable is the data controller responsible for your personal data. If you have any questions about this notice or how we handle your personal information, please contact us using the details provided below.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
Right to Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will make the necessary changes within one month.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
Where processing is based on consent or contract performance, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.
Exercising Your Rights
To exercise any of your rights, please contact us using the details below. We may need to verify your identity before processing your request. There is no fee for making a request, although we may charge a reasonable fee if your request is clearly unfounded or excessive.
Data Processing Activities
We process personal data for the following purposes:
- Providing property search and relocation services
- Communicating with you about your enquiries and our services
- Maintaining business records and improving our services
- Complying with legal and regulatory requirements
Lawful Bases for Processing
We rely on the following lawful bases for processing your personal data:
- Contract: Processing necessary for the performance of a contract with you
- Legitimate Interests: Processing necessary for our legitimate business interests
- Consent: Where you have given clear consent for specific purposes
- Legal Obligation: Processing necessary to comply with the law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Different retention periods apply to different types of data. After the retention period expires, data is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.
Complaints
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
Contact Us
For any questions regarding GDPR or to exercise your data protection rights:
noble-fable
47 Park Row
Leeds, LS1 5JL
United Kingdom
Email: [email protected]