Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
noble-fable respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, postal address)
- Property preferences and requirements
- Communication records between you and our team
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use your personal data for the following purposes:
- To provide our property search and relocation services
- To communicate with you regarding your enquiries
- To send service-related updates and information
- To improve our website and services
- To comply with legal obligations
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract performance: to provide services you have requested
- Legitimate interests: to operate and improve our business
- Consent: where you have given explicit permission
- Legal obligation: to comply with applicable laws
Data Sharing
We may share your personal data with:
- Property owners and their agents when arranging viewings
- Service providers who assist our operations
- Professional advisers including legal and accounting services
- Regulatory bodies when required by law
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months following your last interaction with us.
Your Rights
Under data protection legislation, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your rights, please contact us at:
noble-fable
47 Park Row
Leeds, LS1 5JL
United Kingdom
Email: [email protected]
Changes to This Policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.